Terms of Service

Last Updated: August 7, 2026

Welcome to Grenura ("Grenura," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of https://grenura.com (the "Website"), including any purchases made through our online store.

By accessing our Website or purchasing our products, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website or services.

1. Use of Our Website

By using this Website, you represent that you are at least 18 years of age or the age of majority in your jurisdiction and are legally capable of entering into a binding agreement.

You agree to use our Website only for lawful purposes and in accordance with these Terms.

2. Products and Services

Grenura offers supplements, skincare, beauty, hair care, and wellness products.

We make every effort to ensure that product descriptions, images, ingredients, pricing, and availability are accurate. However, we do not guarantee that all information is free from errors, complete, or current.

We reserve the right to update, modify, discontinue, or limit any product or service at any time without prior notice.

3. Orders

All orders placed through our Website are subject to acceptance and availability.

We reserve the right to refuse, cancel, or limit any order at our sole discretion, including orders that appear fraudulent, violate these Terms, or contain pricing or inventory errors.

If payment has already been processed for a canceled order, an appropriate refund will be issued.

4. Pricing and Payment

All prices are listed in U.S. Dollars (USD) unless otherwise stated.

Prices may change without prior notice.

Payments are securely processed through Shopify and its authorized payment providers. Grenura does not store your complete payment card information.

You agree to provide accurate billing and payment information for all purchases.

5. Shipping

Shipping times displayed on our Website are estimates only and are not guaranteed.

Once an order has been transferred to the shipping carrier, delivery becomes the responsibility of the carrier. Grenura is not responsible for delays caused by shipping carriers, weather conditions, customs processing, or other circumstances beyond our reasonable control.

6. Returns and Refunds

Our Refund Policy explains the conditions under which returns, exchanges, and refunds are accepted. By placing an order, you acknowledge that you have reviewed and agreed to our Refund Policy.

7. Health Disclaimer

The information provided on Grenura.com is intended for general informational and educational purposes only.

Our supplements, skincare, beauty, hair care, and wellness products are not intended to diagnose, treat, cure, or prevent any disease unless expressly stated in accordance with applicable law.

Always consult a qualified healthcare professional before using dietary supplements or wellness products, especially if you are pregnant, nursing, taking medication, or have an existing medical condition.

8. Intellectual Property

All content available on Grenura.com, including but not limited to text, graphics, logos, product names, images, videos, designs, icons, trademarks, and other materials, is owned by or licensed to Grenura and is protected by applicable intellectual property laws.

No content from this Website may be copied, reproduced, distributed, modified, or used without our prior written permission.

9. User Content

If you submit reviews, testimonials, comments, photos, or other content to our Website or social media channels, you grant Grenura a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, modify, and display that content for marketing and business purposes.

You represent that any content you submit does not infringe upon the rights of any third party.

10. Prohibited Activities

You agree not to:

Use the Website for unlawful purposes.
Attempt to gain unauthorized access to our systems.
Upload viruses, malware, or harmful code.
Interfere with the security or functionality of the Website.
Copy, scrape, or reproduce Website content without permission.
Misrepresent your identity or provide false information.
Abuse promotions, discounts, or referral programs.

Violation of these Terms may result in suspension or termination of your access to the Website.

11. Third-Party Services

Our Website may contain links to third-party websites or services. These links are provided for your convenience only.

Grenura is not responsible for the content, privacy practices, or availability of third-party websites, and your use of those websites is subject to their own terms and policies.

12. Disclaimer of Warranties

The Website, products, and services are provided on an "AS IS" and "AS AVAILABLE" basis.

To the fullest extent permitted by law, Grenura disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that the Website will be uninterrupted, error-free, or free from harmful components.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Grenura shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to your use of the Website or purchase of our products.

Our total liability for any claim relating to an order shall not exceed the amount you paid for the product giving rise to the claim.

14. Indemnification

You agree to indemnify and hold harmless Grenura, its owners, employees, affiliates, contractors, and service providers from any claims, damages, losses, liabilities, or expenses arising from your violation of these Terms or misuse of the Website.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United States, without regard to conflict of law principles.

16. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, products, legal requirements, or Website functionality.

Any updates will be posted on this page with a revised "Last Updated" date. Your continued use of the Website after changes become effective constitutes your acceptance of the updated Terms.